Talk to a thousand customers without bothering one.
Ask a thousand of your customers before you ask one. Every answer comes with the conversation behind it, and the winner ships to your live agents the same day.
I would, but only if cancelling mid year refunds the rest.Persona 214 · price sensitive admin
Your population
built from CRM records, call transcripts, and won and lost deals
price sensitive
ready to switch
skeptical of AI
annual contract
heavy WhatsApp
churn risk
new to category
referral driven
budget holderNine shown. A population runs to a thousand, each with goals and objections.
A thousand customers, built from yours.
Personas are not invented. We model them from your CRM, your call transcripts and your won and lost deals, each one carrying real goals, objections and edge cases.
- Modelled from your ICP and your customer history.
- Goals, objections, budgets and edge cases per persona.
- Segments you can slice by market, plan, tenure or mood.
Interview the market before you enter it.
Pose a question and get reactions across the whole population in minutes. Every answer is backed by a conversation you can open and read, objection by objection.
- One question, a thousand structured reactions.
- A full transcript behind every number.
- Distributions, segments, and the outliers worth reading.
We answer every inquiry within five minutes, around the clock. Would that change which vendor you pick?
Speed matters less than whether the answer is right. Our last vendor replied fast with nonsense. Who fixes it when your AI gets it wrong at 2am?
That objection just rewrote our pitch.
Every simulated conversation is a transcript you can read.
Opening line, tested on 500 personas each
“You asked about the three bed on Elm Road in March. It just came back on the market.”
“Hi, I am calling from a leading property technology company about an exciting opportunity.”
Ship the winner. No real customer heard the loser.
Break it here, not in front of buyers.
Campaigns, call scripts, offers and pricing get tested against the population before a real customer sees them. The losing version dies in the simulator instead of in your pipeline.
- Scripts, subject lines, offers and pricing head to head.
- Directional reads in minutes, not focus group weeks.
- The winner feeds straight into your live Kaigen agents.
Every number has a transcript behind it.
Open any bar and read the conversations that made it. Admins see every question asked of the population, who asked it, and what shipped because of it.
The question
A thousand answers
The transcript behind one
Every number opens the conversations behind it.
Built from the tools you already run.
Personas are modelled from your CRM, your helpdesk and your call recordings, and the winner deploys to the same channels. Native where we have it. Everything else through a webhook, or built as part of your setup.
Salesforce
HubSpot
Zoho
Pipedrive
Attio
Airtable
LeadSquared
Zendesk
Intercom
Freshdesk
Google Workspace
Notion
WhatsApp
TwilioFrom your data to a decision.
The same team that runs your live agents builds and runs the population, so what wins in the simulator ships to production without translation.
Model
We build the population from your customer data: personas with goals, objections and history.
Ask
You bring the questions, campaigns and scripts. The population answers in minutes.
Read
Distributions for the direction, transcripts for the why. Both are yours to keep.
Ship
The winning message goes live, and with Kaigen agents it deploys the same day.
A panel that never gets tired.
A population is not one answer. It is a panel you can ask again.
- Slice it by market, plan, tenure or objection, and ask again.
- Rerun last quarter's question after the price changed and watch the distribution move.
- The winning script deploys to your live Kaigen agents the same day.
What changes when the market answers first.
The decision still gets made. What changes is what it is made from.
Before
How the call used to get made
- Settled by whoever argued best
- Six weeks for a survey
- A black box percentage
- A generic panel
- Research handed over to production
After
With the population
- Settled with transcripts
- Answers in minutes
- Every number opens into conversations
- Personas built from your customers
- The winner deploys to the agents the same day
Your dashboard
- Run the panel nightly
- Include price objections
- Report to Slack each morning
- Pause during launch week
Scheduled for 01:00. Results in your inbox by morning.
Yours to run, at any hour.
Every agent, workflow and channel has a switch in your dashboard. Turn it on, turn it off, change the script, watch the calls. Or ask the Kaigen agent to do it: it builds workflows, changes prompts, provisions numbers and answers questions about your data, from the dashboard or from Claude and any AI tool through our MCP server.
We run it. You keep the keys.
Our team builds the population, runs the questions and reads the transcripts with you. Everything it produces is in your dashboard, and your own AI tools can read the whole record through our MCP server. Change as much or as little as you want.
How much should we trust the answers?
As direction, not gospel. The population narrows a decision fast and shows its reasoning, and where a read holds across segments it tends to hold in market. Big bets still deserve real customers, and the simulator tells you which bets are worth their time.
What data do you need from us?
CRM exports, call or chat transcripts, and your won and lost deals. More history makes sharper personas, and the population improves as new conversations flow in.
How is this different from a survey?
Minutes instead of weeks, a full conversation behind every answer, and unlimited follow ups without fatiguing anyone real.
Can we test pricing with it?
Yes. Where the resistance sits, which framing survives contact, which segment flinches. Read it as direction, then confirm the number with live deals.
Does this replace talking to customers?
No, it protects those conversations. The weak ideas die privately, so the questions that reach real customers are the ones that deserve them.
More at the full FAQ.